Shipping Policy
SHIPPING POLICY ICY CULTURE
Free shipping on all orders.
No minimum purchase required.
Shipping Times
Processing time: 1 to 3 business days
Delivery time: 8 to 12 business days after shipment (in some cases, delivery may take up to 15 business days)
Once your order has been shipped, you will receive an email with a tracking number to follow your delivery.
Important Shipping Information
All delivery times are estimates and may vary due to external factors such as carriers, logistics delays, or high demand periods.
Once an order has been shipped, it is under the responsibility of the carrier. We are not responsible for delays caused by circumstances beyond our control.
Processing and Dispatch
After payment confirmation, orders are processed within 1 to 3 business days.
Once your order has been shipped, you will receive a confirmation email.
During promotional periods or product launches, processing times may be slightly longer.
Incorrect Address
Customers are responsible for ensuring that all shipping details are correct at checkout.
We are not responsible for lost or undelivered orders due to incorrect or incomplete addresses.
If an order is returned, additional shipping fees may apply for reshipment.
Delivery Attempts
If you are not available at the time of delivery, the carrier may attempt delivery again or redirect the package to a pickup point.
Failure to collect the package may result in it being returned.
Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please allow up to 15 business days after shipment.
If this timeframe has been exceeded, please contact us at:
We will review the situation and provide an appropriate solution.
Security
All payments are processed securely using SSL encryption.